Cars.com Review & Employee Profile Syndication
Consumer reviews posted on DealerRater also appear on Cars.com, alongside the reviews the site collects. This integration expands the reach of DealerRater's reviews and grows the existing Cars.com review platform to continue to help arm consumers with the tools they need to make informed decisions on what to buy, where to buy and whom to buy from.
Which dealers can utilize this syndication?
All Cars.com customers utilize this syndication.
How can dealers ensure their reviews will appear?
DealerRater reviews will begin syndicating automatically to Cars.com within 24 hours after their Cars.com package enrollment. No additional action is needed by the dealer.
What information will be displayed for these dealers on their Car
Review feed:
A combined feed of DealerRater and Cars.com reviews will display chronologically on the dealer’s profile page.
Ratings:
Dealers will display an overall Average Rating, based on the last 24 months of combined Cars.com and DealerRater review ratings.
Public review replies:
Public review replies posted to DealerRater will also publish on Cars.com
LotShot review content:
Currently, LotShot photos will not publish on Cars.com, although the review content and ratings will syndicate like any other review
Employee Profiles:
How will DealerRater reviews on Cars.com be identified?
If a review is originally posted on DealerRater, the review will be labeled with DealerRater as the source.
When can we expect a DealerRater review to post to Cars.com?
DealerRater reviews will post to Cars.com automatically via a daily feed.