Everything you need to know about Employee Profiles

To add an employee profile, please follow the steps below:

1. Log in to the Dealer Panel with an account with administrative access to the dealership.

2. Next, navigate to Profile in the header.

3. From the drop-down, select Employee Profiles.

1. Add a New Profile

To add a new employee profile, locate the 'Add new Employee' button toward the top right corner of the Employee table.

2. Update an Existing Employee Profile

To update an existing employee profile, click on the profile you want to update in the Employee table.

In the Edit Profile section, employees can add important information about themselves to allow consumers to make an informed choice before walking onto the sales floor. We offer the following information below:

• Profile Overview Information (First Name, Last Name, Position, Department, Gender, Languages spoken, Short Bio)

• Contact Information (Email, Phone Number)

• Account Access Level

• Automotive Experience (Industry Experience, Time at the Dealership, Makes Sold, Specialties)

Next to the Edit Profile tab, you will see a Settings tab. This is where you configure the employee's visibility, notifications, and ability to edit their profile.

Here you will find the following settings:

• The 'Allow Customers to...' options determine whether or not alerts for the various options presented should be sent to this employee.

• The 'Allow me access...' option allows the user to see their Leads and Connections history.

• The 'Notify me when...' options determine whether the employee's profile can be selected (tagged) on reviews and whether customers can request to contact this employee directly from their DealerRater profile.

• The ‘Allow Customers…’ option makes the employees’ profile visible and lets customers tag them in reviews.

• The 'User can edit their own profile' option determines whether or not this employee can make edits to their employee profile information. Note that this option is only available for employees with 'User' access.