How Does ReviewBuilder Work?
ReviewBuilder is an automated review solicitation tool. ReviewBuilder helps you quickly and easily grow your dealership’s review volume on DealerRater, Google, and Facebook by automating the review solicitation process of your sales and service customers.
Step 1: the sales or service transaction occurs at the dealership
Every closed sale or repair order is logged in your DMS.
Dealer enters customer info into DMS as usual.
Info gets pushed to a data partner overnight.
Step 2: An automatic review request goes out to the customer
Text request is sent.
Text cannot be sent? An email is sent instead.
The request includes a Write a Review link that will take them DealerRater, Google, or Facebook.
There is logic in place to prevent duplicate review requests from being sent for customers that have multiple visits or conflicts with LotShot.
Step 3: The customer writes a review
Customer submits a review on DealerRater.com, Google, or Facebook.
Step 5: The review goes live
Review displays a Verified Customer badge (DealerRater only)
Follows regular syndication and review feed flow
The review becomes part of the overall review count and rating for the dealer and employees.
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