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How to Report a Facebook issue in the Dealer Panel

Help CenterDealer ProfileHow to connect Social SitesFacebook

How to Report a Facebook issue in the Dealer Panel

Connecting external platforms like Facebook to the Dealer Panel can be tricky due to Facebook policies and account settings. Below are step-by-step instructions for sending a Facebook error report to your DealerRater support representative. Once DealerRater receives the error report, the team will troubleshoot the issue.

  1. Log into the Facebook account, www.facebook.com, which has Full Control of the Dealership Facebook pages you want to connect to the Dealer Panel.

  2. Log in to the Dealer Panel with an account with administrative access to the dealership.

  3. Navigate to the Reviews header item.

  4. From the drop-down, select All Reviews.

Select a Primary page or Service page

  1. Select the pencil icon above the filter section next to Facebook.

  2. Select either "Connect Primary Page" or "Connect Service Page."