Thank you for taking the time to write your review, we are truly sorry we were unable to _______________. Despite our dealership’s commitment to accommodate customer needs and request as much as possible, we were not able to ______________. We take pride in our customer service and have always put the interest of our customers ahead of our own when possible, even when ___________.
We empathize with your situation, and hope that you are able to find resolution for your _________________ needs. If we can assist you with any other matters, please contact me directly.
Respectfully,
(contact name)
(title)
(phone #)