Review Request Templates

Asking a customer to write a review can feel like a difficult task. However, reviews are essential to promote your dealership and benefit shoppers greatly when finding the correct dealership to do business with. Below are some review request templates to help start the conversation.

Template 1

Dear (insert customer name),

Thank you for your recent (Vehicle Make purchase / Vehicle Make service) at (Dealer Name). I truly hope we have exceeded your expectations and that we were able to provide you with an excellent experience.

Your feedback is very important to us. If you had a moment, would you mind please leaving a review for us on DealerRater?

Please click the link to find our DealerRater review page: (insert your “Write a Review” page URL*)

I appreciate your consideration and look forward to working with you again in the future.

Sincerely,

(Sales/Service signature)

Template 2

Dear (insert customer name),

From the team at (Dealer Name) we’d like to extend a big “Thank you” for the opportunity to recently assist you with your (Vehicle Make purchase / Vehicle Make service). It was a pleasure working with you and I hope we were able to provide you with an excellent experience.

We take your satisfaction very seriously, and would truly appreciate any feedback you may wish to share. If you had a moment, would you mind submitting a review regarding your experience with us on DealerRater?

Here is the link to our Review Us page: (insert your “Write a Review” page URL*)

Thank you again for the opportunity to earn your business. I look forward to working with you in the future!

Sincerely,

(Sales/Service signature)

Template 3

Dear (insert customer name),

Thank you very much for your recent (Vehicle Make purchase / Vehicle Make service). Our primary goal is to ensure you are completely satisfied.

If you have any concerns, please contact us at (phone number). We value your feedback! Please take a moment to review us on DealerRater:

(insert your “Write a Review” page URL*)

Sincerely,

(Sales/Service signature)